Liu, Leigh Anne, Chei Hwee Chua, Gunter K. Stahl. "Quality of Communication Experience: Definition, Measurement, and Implications for Intercultural Negotiations." Journal of Applied Psychology 95.3 (2010): 469-487. Electronic.
The quality of communication experience affects dynamics and outcomes of intercultural encounters. In particular, this article focuses on sharing information, the uncertainty involved for both parties, and the need for a common understanding in context of a negotiation. The authors conducted several studies to research the effect culture has on clarity, responsiveness, and comfort in negotiations. This article is important to my project because of the close collaboration I will have with various professors and mentors. As far as I can tell, there are no explicit rules on how to deal with cultural differences in an academic situation, and there is most certainly a need for common understanding. While my negotiations will not be life or death situations, having clarity, responsiveness, and comfort in my academic conversations will be helpful in extending them to international contacts.
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